Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 2, 2026

MapleDraws Only ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website MapleDrawsOnly.com and participate in our lottery services.

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Information We Collect

We collect various types of information to provide our services and comply with legal obligations:

a) Identity and Contact Data

• First name, last name, and date of birth (required for age verification).
• Current residential address (to verify Canadian residency).
• Email address and telephone number.
• Copies of government-issued identification (e.g., driver’s license or passport) when claiming major prizes.

b) Financial and Transaction Data

• Payment card details (processed securely via PCI-DSS compliant third-party gateways).
• Transaction history, including deposits, ticket purchases, and withdrawals.
• Bank account details for processing direct deposit winnings.

c) Technical and Usage Data

• IP address, browser type and version, time zone setting, and operating system.
• Information about how you use our website, including pages visited and time spent.

2. How We Use Your Information

We use your personal data only when the law allows us to. Most commonly, we use your personal data for the following purposes:

• Account Management: To register you as a new customer and manage your user account.
• Service Delivery: To process your lottery entries, facilitate draws, and distribute winnings.
• Legal Compliance: To verify your age (19+) and identity to comply with Canadian anti-money laundering (AML) and gaming regulations.
• Customer Support: To notify you about changes to our terms or privacy policy and to respond to your inquiries.
• Marketing: To send you newsletters and promotional offers (only if you have opted in). You may unsubscribe at any time.

3. Disclosure of Your Information

We do not sell your personal data to third parties. We may share your data with:

• Service Providers: Third parties who provide IT, system administration, payment processing, and age verification services.
• Regulatory Authorities: Gaming commissions, tax authorities, and law enforcement agencies where required by law.
• Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. This includes 256-bit SSL encryption for all data in transit and strict access controls for data at rest.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers for a specific period after they cease being customers for tax and regulatory purposes.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data (where no legal reason exists for us to keep it).
• Object to processing of your personal data for direct marketing purposes.
• Request restriction of processing of your personal data.

7. Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).